She said I could cancel or she could offer ear plugs. I said ok, and she said we have a band playing tonight and tomorrow till 1 am and it’s really loud, again I said ok what choice do I really have. She then told me they had 1 room available on the floor above the and facing the pool. She asked if I had a reservation and name it was under and I gave it to her. Again velvet very pleasant, desk attendant I feel had better things to do today than off good service. My husband deployed thousands of miles away surprised me for Mother’s Day with a weekend staycation to Indigo, he booked it for June so I could take advantage of the pool, and found a sitter for our children all while over seas so I could have a little time to myself since the days are hectic and never ending while he’s away. I had told my husband what a great relaxing getaway it would be with the roof top pool/bar sometime before we leave. I have looked into the “top” hotels here and read so many great things in this one. My husband has been deployed since Jan 2, so it is my 4 kids and myself a working mom. We are a military family stationed at Bliss. I think to understand the disappointment you have to know why this hotel was chosen to begin with. Let my first say the valet attendants are very kind and helpful, oddly enough more apologetic than the hotel attendants. Themis Mudhouse- An Ethnic Resort & Cultural Diningĭisappointed would be an understatement for how I feel about this hotel.Hotels near Center for Employment Training - El Paso.Hotels near Universidad Autonoma de Durango Campus Ciudad Juarez.Hotels near Universidad Tec Milenio Campus Ciudad Juarez.Hotels near Kaplan College - El Paso, TX.Hotels near Regency Beauty Institute - El Paso, TX.Hotels near Universidad Tecnologica de Cd.Juarez.Hotels near Universidad Pedagogica Nacional del Estado de Chihuahua Campus Ciudad Juarez.Hotels near Instituto Tecnologico de Ciudad Juarez.Hotels near The Berkeley Cocktail Lounge.Hotels with Complimentary Breakfast in El Paso.Extended Stay America Hotels in El Paso.Hotel Indigo El Paso Downtown, an IHG Hotel Pool.Hotel Indigo El Paso Downtown, an IHG Hotel Rooms. ![]() Hotel Indigo El Paso Downtown, an IHG Hotel Features.Hotels near Hotel Indigo El Paso Downtown, an IHG Hotel.Great location, just a block away from the main plaza area in El Paso & very close to the walking bridge to Juarez. The housekeepers were around in the hallways enough that we could grab towels or provisions as needed. You can request that they come if you require it, but we didn't feel the need. FYI at the time of our trip, housekeeping was only doing room cleanings if staying 5+ nights, to minimize their presence in the rooms during Covid. The room was clean, bright, & colorful, with more tasteful artistic accents. There was late-night DJ music at the lounge on Sat pm, but nothing overly raucous or out-of-the-ordinary for a downtown location. ![]() The staff at the bar near the pool was so accommodating and eager to light the fire tables and heaters for us food at the lounge was delicious. The rooftop heated pool was wonderful, the view of downtown was lovely. The property is beautifully appointed with elegant, colorful artistic details and gorgeous succulents. Our concierge, David H., was particularly helpful with getting us settled and providing info about navigating El Paso/Ciudad Juarez, as were the valets who helped us with our car and luggage. The entire staff was incredibly gracious, friendly, and attentive to our every need - the definition of hospitality and professionalism. Our stay at Hotel Indigo El Paso Downtown was the perfect way to break our pandemic isolation.
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